Frequently Asked Questions

General Faqs

What are your vaccination and health requirements?

Dogs: 

Rabies vaccination is required. 

Distemper combination and Bordetella vaccinations or titers are required. 

Bordetella should be administered at least 7-10 days before boarding. 

Lyme and Canine Influenza vaccinations are recommended.

Flea and tick preventatives are recommended.

Puppies:

Puppies under four months of age must have been in owner’s home for 10 days prior to visit, need to have seen the owner’s veterinarian, and must be up to date according to the veterinarian’s vaccination schedule.  Bordetella is required 7-10 days prior to boarding.

Flea and tick preventatives are recommended.

Cats: 

Rabies and Feline 4-in-1 vaccinations or titers are required.  

Feline Leukemia vaccination is recommended. 

Flea and tick preventatives are recommended.

Boarding Faqs

What does a typical boarding day look like for my dog?

Our staff are on-site Monday-Friday from 6:15am to 7pm and Saturday-Sunday from 7am-7pm. Our team regularly walks through the kennels to check on all the animals.

As long as the weather is agreeable, dogs have free access between their inside and outside private runs. Every reservation also includes  a one-on-one activity with a team member and bedtime tuck-in service with a biscuit. We are happy to enhance your pet’s stay with additional activities upon request. 

DAYCARE FAQs

What kind of dogs get to play together? How many?

Our play groups are usually less than ten dogs in each group and are grouped by size, age, and temperament. We usually have a ratio of one highly trained team member to five dogs. This ratio is very unusual for the daycare industry, but means we have safe and productive play groups rather than rowdy free-for-alls.

Training FAQs

How much does training cost? Do you offer payment plans? What if I can’t afford training?

Cost of training varies based on your goals and your dog’s needs. Our full programs range from $975 – $5,475. You can pay in installments, but the cost of your program must be paid in full by your start date. Our average training client spends about $3000 over the course of 1-2 years while participating in group classes, day training, social studies daycare and/or board and train.

Grooming FAQs

My dog doesn’t need haircuts, why would I want to have them groomed regularly?

Grooming is not just haircuts! Grooming is everything from keeping your dog’s nails nice and short to keeping their skin and coat healthy. Every pet, even hairless ones, can benefit from regular grooming! Keeping your pet on a 2-6 week grooming schedule will lessen shedding and dander, lessen the chance of matting and tangles, keep their nails short so that they walk comfortably, and your groomer will be able to notice and alert you to any changes in their skin or health that may otherwise go unnoticed. Our groomers have alerted pet owners to concerns of abscesses, cancers, skin conditions, and even diabetes so that their vet can properly diagnose and save their life!